Don’t Ask for Mercy. Demand fairness.

An estimated 55 million Americans receive a problem medical bill annually, so it is not surprising that there is no shortage of advice for patients receiving problem medical bills.  A January article in Time, “How to Negotiate Your Medical Bills”, is a good example of typical advice. Its suggestions include asking the provider about financial assistance and payment plans or discounts, and advises that “the way you’re not going to win [against a problem medical bill] is having someone who’s screaming, because you’re trying to convince another person to help you.” Although I also don’t suggest screaming at a provider, the article is an excellent example of how conventional wisdom is misguided regarding addressing a medical bill that one thinks is unfair, illegal, or that he or she may not owe. When a patient confronts such a medical bill, the patient should not be “trying to convince [the provider] to help,” but disputing to the provider that he or she owes the bill.

Colorado Medical Billing Protections
By Rob Enright February 12, 2026
Colorado has strong protections against surprise medical bills. Learn about state balance billing laws, the No Surprises Act, charity care, and how to dispute unfair charges effectively.
Tennessee Medical Billing Protections
By Rob Enright February 10, 2026
Tennessee patients have federal protections against surprise medical bills. Learn about the No Surprises Act, Tennessee balance billing rules, charity care, and how to dispute unfair charges.
Arizona Medical Billing Protections
By Rob Enright February 8, 2026
Arizona patients have federal protections against surprise medical bills. Learn about the No Surprises Act, Arizona balance billing rules, charity care requirements, and how to dispute unfair charges.
Washington Medical Billing Protections
By Rob Enright February 7, 2026
Washington has strong protections against surprise medical bills. Learn about the Balance Billing Protection Act, federal laws, charity care, and how to dispute unfair charges effectively.
Virginia Medical Billing Protections:
By Rob Enright February 5, 2026
Virginia patients have strong federal protections against surprise medical bills. Learn about the No Surprises Act, Virginia balance billing rules, charity care, and how to dispute unfair charges.
New Jersey Medical Billing Protections
By Rob Enright February 3, 2026
New Jersey has some of the nation's strongest protections against surprise medical bills. Learn about the Out-of-Network Consumer Protection Act, federal laws, and how to dispute unfair charges.
Michigan Medical Billing Protections
By Rob Enright February 1, 2026
Michigan patients have strong protections against surprise medical bills. Learn about federal and state balance billing laws, charity care requirements, and how to dispute unfair charges.
Pennsylvania Medical Billing Protections
By Rob Enright January 31, 2026
Pennsylvania patients have powerful legal protections against surprise medical bills. Learn about the No Surprises Act and how to dispute unfair charges effectively.
Medical Billing Practices in the U.S.: Are They Fair?
By Rob Enright September 26, 2025
Medical Billing Practices in the U.S.: Are They Fair? There a number of medical billing practices that can be construed as unfair in the U.S. - learn what they are.
California's New Law Bans Medical Debt from Affecting Credit Scores
By Rob Enright September 23, 2025
California's New Law Bans Medical Debt from Affecting Credit Scores - learn how the new law can help ensure medical debt does not affect your credit.