We can help you fight problem medical bills.



We're dedicated to helping people lower or eliminate unfair medical bills.

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We give you the guidance and tools to dispute problem medical bills...

at a low price you can afford

Tens of millions of patients each year in the U.S. receive medical bills for services for which they didn't know they would receive or be charged, and at prices to which they never agreed.  To make things worse, the prices charged under these medical bills can easily be five to ten times of the provider's actual cost to render the service, and of what the provider has agreed to accept for the same services under Medicare or other programs.


Many patients ignore problem medical bills, assuming their insurance will fix them, or because they don't know what to do to address the problems themselves.  This can lead to patients ultimately paying bills they never should have received, or households burdened with medical debt they never should have owed.



That's where Patient Fairness comes in.


Patient Fairness will assess your problem medical bill to determine if you were able to make an informed decision about receiving and paying for the services.  We compare the prices charged on your medical bill to prices Medicare pays for the same services, and how those medical bill prices compare to the provider's cost to render the service.*  Patient Fairness further guides you how to use this information with our tools to raise concerns with the billing provider, and ultimately to dispute the bill so you are treated fairly as a consumer.  We will even help you craft letters to the billing provider to question, dispute, and/or offer to settle a medical bill, which we will mail on your behalf and track the billing provider's response.


Patient Fairness's web-based model allows patients to challenge problem medical bills themselves at a fraction of cost to use a billing advocate or attorney.


*Comparison to provider costs is for hospitals.

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Real Customers.  Real Success Stories.

A Florida urgent care center withdrew entirely its $402 bill to Nerijus. He now owes nothing after using Patient Fairness.

“Hello. The urgent care has cancelled the bill altogether, they sent me a letter directly. So it has been resolved. Thank you very much!” 

-Nerijus D. (Miami, FL)

 

Sherri W. saved nearly $15,000 when a hospital offered to cut her bill in half after she disputed it with Patient Fairness’s help.

“I spoke with Jan today at [name withheld] Hospital business office and

she offered me a 50/50 discount on my bill.” 

-Sherri W. (Holly Hill, FL)

Patient Fairness helped Evan to save $3,500 on his emergency room bill, which originally totaled more than $4,000.

“I followed up with the facility about my Letter of Dispute that [Patient Fairness sent on my behalf.] I was able to get the bill down to $500... Thank you very much for your assistance in this matter.” 

-Evan B. (Houston, TX) 


Lisa eliminated her nearly $4,000 hospital bill after she disputed in through Patient Fairness

“The hospital agreed with me and forgave the debt.  Thank you so much for all you did for me!”  

-Lisa R. (Phoenix, AZ)

A Colorado medical center reduced Cynthia R.’s bill from nearly $65,000 to $650 (a 99% reduction) due to her Letter of Dispute through Patient Fairness.

Sally cut the hospital bill for her son in half by disputing it through Patient Fairness.

“I called [name withheld] Hospital to discuss and was able to talk to someone who adjusted it by 50%. So I paid it and now can be done with it, thank goodness. Thank you for your help, and now we can close this case.” 

-Sally K. (Scottsdale, AZ)

A Florida urgent care center withdrew entirely its $402 bill to Nerijus. He now owes nothing after using Patient Fairness.

“Hello. The urgent care has cancelled the bill altogether, they sent me a letter directly. So it has been resolved. Thank you very much!” 

-Nerijus D. (Miami, FL)

 

Sherri W. saved nearly $15,000 when a hospital offered to cut her bill in half after she disputed it with Patient Fairness’s help.

“I spoke with Jan today at [name withheld] Hospital business office and

she offered me a 50/50 discount on my bill.” 

-Sherri W. (Holly Hill, FL)

*Pictures are for representational purposes, and are not of actual customers.

Fight Problem

Medical Bills with

Patient Fairness

Unsure of what to do with your problem medical bill?

Use Patient Fairness first.


Take matters in your own hands now.  The quicker you take action on a problem medical bill the better chance you have to fight it successfully.


Start by completing the Problem Medical Bill Assessment, without commitment to pay Patient Fairness, and we will tell you if we identify any questions or concerns to raise to the Billing Provider that may be cause to reduce or eliminate what you owe.  Then you can decide if you want to become a Patient Fairness customer by using our tools, template correspondence and insights to engage with the billing provider to lower or eliminate the medical bill.


Even if the billing provider doesn't agree immediately to lower or eliminate the medical bill to your satisfaction, by using Patient Fairness you are taking a positive first step by formally putting the medical bill under dispute with the billing provider.  This creates a thorough record of your attempt to address the problem medical bill, should you and the provider continue to pursue the matter.




Don't let problem medical bills hold you back

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Problem medical bills have you stressed? Patient Fairness helps patients stand up for themselves by providing tools & resources to fight unfair bills.


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We've used our 30 years experience with health care billing and compensation to create  strategies and web-based services that help empower patients to confront problem medical bills on their own at highly affordable costs

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Patients pay a low, flat fee for Patient Fairness's tools and strategies to challenge problem medical bills.  You can also complete the Problem Medical Bill Assessment free of charge to find out if Patient Fairness can help with your medical bill.

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How do I know if Patient Fairness can help on my problem medical bill?

Using Patient Fairness is the right first step to addressing a problem medical bill, and may be the only step you need to reduce or eliminate what you owe. 


Complete the Problem Medical Bill Assessment free-of-charge and Patient Fairness will identify if you have grounds to dispute the bill, and tell you about options to reduce the bill, even if you don't use Patient Fairness to do so.  If you do use Patient Fairness to challenge a problem medical bill, we make it simple to pay to dispute your problem medical bill with our full suite of services, low initial payment, set prices, and satisfaction guarantee.


It all starts by completing the Problem Medical Bill Assessment free-of-charge.

how does patient fairness empower PATIENTS to help themselves?

GUIDANCE & TOOLS

Patient Fairness helps you understand the circumstances and elements of the medical bill, and then leads you through a process to dispute the bill using our strategies and tools.

EMPOWERMENT

We help patients to stick up for themselves in the face of confusing, unreasonable medical bills. 

FAST ACTION

Address a problem bill as soon as it arrives - then you can go on the offensive in challenging a bill, rather than ignoring or paying it.

STRATEGIES

While medical providers know the ins and outs of medical billing, patients usually know practically nothing. 


Patient Fairness gives patients insights to understand how a medical bill may be unfair, a game plan to fight those bills, and then the tools and  assistance to implement that game plan to lower or eliminate the bill.

TRUE SUCCESS

Patient Fairness is here to help you get fair treatment in the billing of and payment for medical services.  Patients are equal parties to the health providers in medical care transactions, so we always keep you in charge of defining success in resolving a problem medical bill.


You will decide your objectives in disputing a medical bill, and you will decide whether to offer or accept terms to settle a dispute.


AFFORDABLE

Paying another party to fight a problem medical bill can easily cost thousands of dollars if a patient is paying an hourly rate or a percentage of the billed charge.  This means trying to fight a medical bill can create another financial burden.


Patient Fairness helps patients confront problem medical bills themselves  through online resources and tools,  charging low, flat fees. 

Facing problem medical bills alone is daunting.

Fighting problem medical bills with Patient Fairness isn't.

Frequently Asked Questions 

FAQs

  • On what kind of medical bills can Patient Fairness help?

    Patient Fairness helps with bills from hospitals, physicians and other medical providers that include charges or other features not fair and reasonable to the patient.  Here are some common examples.

    • The patient did not agree to receive the services billed.  
    • The patient did not know the services would be charged separately from another provider’s services.  
    • The patient did not know in advance of the services and prices that were to be charged, or the provider may have charged more than it said it would.  
    • The medical bill’s prices are excessive. 
    • The patient did not know the billing provider was not participating in his or her health plan network. 
    • The patient’s circumstances did not reasonably allow him or her to assent to pay the charges as billed.

  • How do I find out if Patient Fairness can help on my medical bill?

    The first step is to complete the Problem Medical Bill Assessment, with no commitment to pay Patient Fairness.  From the Assessment, Patient Fairness will identify any questions or concerns to raise to the Billing Provider that may be cause to reduce or eliminate what you owe.  We will also inform you if the medical bill may be subject to the No Surprises Act, should you wish to file a complaint under the No Surprises Act. Then you can decide if you want to become a Patient Fairness customer by using our tools, template correspondence and insights to engage with the billing provider to lower or eliminate the medical bill.

  • How does Patient Fairness’s Satisfaction Guarantee work?

    We want you to be satisfied.


    A customer may notify Patient Fairness within the first 60 days of opening a case that he or she is not satisfied with our performance, and wants to close the case.  Patient Fairness will close the case, and not charge the customer any remaining balance on the fee beyond the $49 already paid to open the case.  The customer may elect to pay to re-open the case later if he or she reconsiders.

  • Is there really a point in challenging a problem medical bill?

    Yes.  Patients are consumers, and they have rights and expectations to be treated fairly by physicians, hospitals and other medical providers.  Further, new laws such as the No Surprises Act now more formally recognize patients’ rights to fight unfair medical bills.

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Start to fight your problem medical bill now.


Complete the free

Problem Medical Bill Assessment.

You have so much to gain by finding out if Patient Fairness can help with your problem medical bill.  Complete the Problem Medical Bill Assessment and we'll tell you if we identified opportunities to question and/or dispute the medical bill.  We'll even suggest some ways to dispute or reduce the medical bill if we can't help. 

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